You will receive an autoresponse from us confirming that we have received your e-mail. If you do not receive an autoresponse, please contact Advanced Concrete Customer Support by phone or chat.
Information Collection and Use:
Advanced Concrete collects personally identifiable information when you use certain Advanced Concrete products and services. Advanced Concrete may also receive personally identifiable information from its resellers and other business partners.
Advanced Concrete uses the information collected to fulfill your requests for certain products and services.
Advanced Concrete does not offer services or sell products to children. Advanced Concrete does not request or knowingly collect personally identifiable contact information from anyone under the age of 13.
Information Sharing and Disclosure:
Protecting personally identifiable information about merchants and consumers is an important part of our business. We share and disclose such information only as described below.
Advanced Concrete will send personally identifiable information about you to other companies or people when: 1) we have your consent to share the information; 2) we need to share your information to provide the product or service you have requested; 3) we need to send the information to companies who work on behalf of Advanced Concrete to provide a product or service to you (unless we tell you differently these companies do not have any right to use the personally identifiable information we provide them beyond what is necessary to assist us).
Personally identifiable consumer information is shared with third parties (such as banks and credit card processors) to the extent necessary for Advanced Concrete to deliver payment processing services.
We also may release personally identifiable information when we believe release is appropriate to comply with law; enforce or apply our Merchant Agreement and other agreements; or protect the rights, property, or safety of Advanced Concrete, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and risk reduction.
Information security is critical to our business. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information. The information gathered on secure computers is stored in a locked down data center. The number of employees involved in the management of the data center that have physical access to these computers is limited. We use firewalls and other security technology, as well as implement the highest industry standard security practices, to prevent our computers from being accessed by unauthorized persons.
We also require that any personally identifiable consumer information sent to us by you be encrypted using SSL encryption.
It is important for you to protect against unauthorized access to your login ID/password, other sensitive account data and to your computer. Be sure to sign off when finished using a shared computer and otherwise safeguard the password used to access the Advanced Concrete services.
Account Information and Preferences:
Advanced Concrete gives you the ability to edit your Advanced Concrete account information and preferences at any time, including whether you want Advanced Concrete to contact you about promotions and new products, by using the Settings option in the Merchant Interface or by contacting Customer Support.